Privacy Policy for Indielove.wales
Last Updated: May 9, 2025
Thank you for visiting Indielove.wales. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website. Your privacy is important to us, and we are committed to protecting yourpersonal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (United Kingdom).
1. Who We Are
Indielove.wales is a platform dedicated to supporting the indie romance community in Wales and across the UK through events, providing resources and creating networking opportunities.
2. What Personal Data We Collect
We may collect the following types of personal data from you:
- Information you provide directly:
- Contact Information: such as your name, email address, phone number, and postal address when you contact us through forms or inquiries.
- Account Information: if you create an account on our website, we may collect your username, password, and other registration details.
- User-Generated Content: any content you post, upload, or otherwise submit to our website, such as comments, reviews, or forum posts.
- Communication Preferences: your preferences for receiving communications from us.
- Transaction Information: if you make purchases through our website (if applicable), we may collect information necessary to process your payment, such as billing address and payment details (note: we may use third-party payment processors who have their own privacy policies).
- Information we collect automatically:
- IP Address: your internet protocol (IP) address.
- Browser Type and Version: information about the browser you are using.
- Operating System: information about your device’s operating system.
- Referring Website: the website you visited before coming to our website.
- Browsing Activity: information about the pages you visit on our website, the links you click, and the time you spend on our site.
- Cookies and Similar Technologies: we use cookies and other tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings or a cookie consent banner (if implemented).
3. How We Use Your Personal Data
We may use your personal data for the following purposes:
- To provide and maintain our website: to ensure our website functions correctly and securely.
- To respond to your inquiries: to communicate with you and address your questions, requests, or feedback.
- To personalize your experience: to tailor the content and information displayed on our website to your interests.
- To manage your account: if you create an account, we use your information to administer and maintain your account.
- To process transactions: if you make purchases (if applicable), we use your information to process your orders and payments.
- To send you communications: with your consent, we may send you newsletters, updates, promotional materials, and other information related to Indielove.wales. You can opt out of these communications at any time.
- To improve our website: to analyze website usage and trends to enhance our content, functionality, and user experience.
- To ensure security and prevent fraud: to protect our website and users from unauthorized access, misuse, or illegal activities.
- To comply with legal obligations: to meet any applicable legal or regulatory requirements.
4. Legal Basis for Processing Personal Data
Our legal basis for processing your personal data will depend on the specific context in which we collect it. Generally, we will process your personal data based on one or more of the following:
- Your Consent: when you have given us explicit consent to process your personal data for a specific purpose (e.g., sending you marketing emails). You have the right to withdraw your consent at any time.
- Performance of a Contract: when processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., processing your order).
- Legitimate Interests: when processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests (e.g., improving our website, ensuring security).
- Compliance with a Legal Obligation: when processing is necessary for us to comply with a legal obligation (e.g., responding to a court order).
5. How We Share Your Personal Data
We may share your personal data with the following categories of recipients:
- Service Providers: we may engage third-party service providers to assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, analytics providers, email marketing services, payment processors). These service providers are contractually obligated to protect your personal data and can only use it for the specific services they are providing to us.
- Business Partners: if we collaborate with other organizations to offer specific services or promotions, we may share your information with them, but only with your consent or when necessary for the provision of those services.
- Legal Authorities: we may disclose your personal data to law enforcement agencies, regulatory bodies, or other governmental authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: in the event of a merger, acquisition, sale of assets, or other business transaction, your personal data may be transferred to the acquiring entity or other third party involved. We will provide notice if your personal data becomes subject to a different privacy policy as a result of such a transaction.
- With Your Consent: we may share your personal data with other third parties when we have your explicit consent to do so.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside of the United Kingdom and the European Economic Area (EEA). These countries may have data protection laws that are different from the laws in your country.We will take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws, including implementing Standard Contractual Clauses approved by the relevant authorities.
7. Data Security
We have implemented reasonable technical and organizational measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include access controls and firewalls. However, please remember that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the personal data and the purposes of processing. For example, we may retain your contact information for as long as you continue to interact with us or subscribe to our services, and we may retain transaction records for a longer period to comply with financial regulations.
9. Your Data Protection Rights
Under the GDPR and the Data Protection Act 2018, you have certain rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of this information.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data under certain circumstances (e.g., when the data is no longer necessary for the purposes for which it was collected, or when you have withdrawn your consent).
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personaldata under certain circumstances (e.g., when you contest the accuracy of the data).
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
- Rights related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless there is a legal basis for such processing.
- Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We may ask you to verify your identity before responding to your request.
10. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. By using our website, you consent to the use of these technologies in accordance with our [Link to your Cookie Policy, if you have one, or explain cookie usage in more detail here]. You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings preferences. However, if you disable cookies, some features of our website may not function properly.
11. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.
12. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us, and we will take steps to remove that information from our systems.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates. Significant changes to this policy will be notified more prominently, where feasible. Your continued use of our website after the posting of changes constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: hello@indielove.wales or indielovewales@outlook.com
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can find their contact details on the ICO website (https://ico.org.uk/).